Terms and Conditions

Terms and Conditions for Sikmo Digital. These terms and conditions ("Terms") govern the contractual relationship between you as a customer and Sikmo Digital. By using our services or products, you accept these Terms. We recommend that you read them carefully.

Terms and Conditions for DANMAG (Sikmo Digital)

1. General

These terms and conditions ("Terms") apply to all services provided by Sikmo Digital (Business reg. no.: 32014283), hereinafter referred to as "DANMAG", "we" or "us". By using our services, the customer ("you") accepts these Terms.

2. Basis of agreement and contract formation

The agreement between DANMAG and the customer enters into force when the customer places an order via our website, accepts our offer sent by email, or another approved channel. Prices calculated via our online price calculator are binding, provided that the information you entered is correct and complete. Incorrect or incomplete information may result in changes to the agreed price.

3. Scope of services

We provide professional painting and renovation services. The scope of work is specified in the order confirmation, which is sent after the order is placed. It is your responsibility to ensure that all information on which the work is based is correct.

4. Price and payment

4.1. Prices: All prices are stated in Danish kroner (DKK) and include VAT and materials unless otherwise stated.

4.2. Payment terms: Payment must be made according to the payment plan shown in the order confirmation. In the event of late payment, interest is charged in accordance with the Danish Interest Act. We offer installment plans subject to individual assessment. If you are not registered in RKI or similar databases, an installment plan may be offered subject to individual assessment.

Sikmo Digital Installments is a payment plan where you pay for our services over 6 months. Your first installment is charged when your order is dispatched. When you enroll in the plan, you are set up for automatic payments via a registered payment card at the time of order dispatch. The APR is 12%, and there are no fees or credit costs associated with the Sikmo Digital Installments agreement.

You may at any time pay the remaining balance if you wish to end the installment plan. In case of late payment, Sikmo Digital is entitled to charge interest from the due date until payment is made in accordance with the Danish Interest Act. Sikmo Digital is also entitled to send reminders and debt collection notices in case of late payment. Following reminders and a collection notice, Sikmo Digital reserves the right to terminate your Sikmo Digital Installments agreement with immediate demand for payment of all remaining installments as well as termination of your Sikmo Digital subscription agreement.

5. Delivery, performance and timeline

5.1. Delivery: We strive to complete the work within the agreed timeframe. Any delays due to unforeseen circumstances will be communicated to the customer without undue delay.

5.2. Customer responsibilities: You are responsible for ensuring access to the work site and preparing the work area as set out in the order confirmation. If the ordered work is not sufficient to complete the job to a professional standard, we will inform you before work begins. The price will then be adjusted on-site or via phone, SMS, or email. Normally, we show additional prices for various tasks in our PDF offer; subsequent billing for extra work or more coats of paint than ordered will be settled based on these prices unless otherwise agreed.

6. Right of withdrawal and cancellation

6.1. Right of withdrawal: Under the Danish Consumer Contracts Act, you as a consumer have a 14-day right of withdrawal when purchasing services. However, the right of withdrawal ceases once the work has begun with your explicit consent.

6.2. Cancellation: You may cancel a service free of charge if cancellation is made no later than 48 hours before the agreed start date. In case of later cancellation, we reserve the right to charge compensation for lost working time.

7. Claims and liability

7.1. Claims: Any defects in the work performed must be notified to us in writing within a reasonable time and no later than 14 days after the defect is discovered. We reserve the right to remedy the defect at no additional cost to you.

7.2. Limitation of liability: We are not liable for indirect losses, including operating losses, lost earnings, or similar. Our liability is limited to the amount you have paid for the relevant service.

8. Personal data processing

We collect and process your personal data in accordance with our Privacy Policy and applicable data protection legislation. The purpose of the collection is to manage your order and ensure proper performance of our services.

9. Disputes and complaints

If a dispute arises between you and us, you may submit a complaint to the Center for Complaint Resolution or the Consumer Complaints Board via naevneneshus.dk, if the conditions are met. Disputes are settled under Danish law and by the Danish courts.

10. Governing law and venue

All agreements between DANMAG and the customer are governed by Danish law. Any dispute shall be brought before the courts of our home municipality unless otherwise agreed.